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MSU Libraries LibAnswers Helpdesk

This guide explains how to use LibAnswers as a helpdesk.

Accessing the back end

To log in to LibAnswers, you will use the same username and password that you use for other Springshare apps (LibInsight, LibCal, LibGuides, etc.).

You can reach LibAnswers from the back end of any other LibApp using the blue navigation button at the top left. 

Screenshot of LibApps navigation to LibAnswers from LibGuides


You can also log in at - at the very bottom of the page there is a "Login to LibApps" link.

Screenshot of the LibAnswers front page



Or, you can bookmark this link: