This guide contains links and documents once housed in Sharepoint.
The Library Administrators Council meets on the second and fourth Wednesdays of each month. Use the form linked below to submit feedback and suggestions for your staff representative to bring up at the meetings. You have the option of filling out the form anonymously or adding your department and name. Please note, however, that this form should not be used for human services complaints. Those should be filed with your supervisor or the Library Dean's Council.
Login links and user guides for the programs you use.
|Department||Helpdesk page||Ticket email address|
|Collection Management Services||https://firstname.lastname@example.org|
|Digital Media Center||https://email@example.com|
|Digital Preservation and Access Unit||https://firstname.lastname@example.org|
|Library event setup||https://email@example.com|
|Order office supplies||https://firstname.lastname@example.org|
|Scholarly Communication Services||https://email@example.com|
|Systems / Digital Initiatives and Web Services||https://firstname.lastname@example.org|
|Workshops & Library Instruction||https://email@example.com|
See a guide to creating and working on tickets in LibAnswers.
Need stats or older tickets from Service Desk? Log in here.
(If you need to review the student applications that have been submitted online, see the Employee section below.)
Access your account in all Springshare products with one email and password. Login
LibStaffer is an employee management tool. With it you can manage your student assistants' schedules and let them request time off and shift swaps, send announcements and emails to everyone, and keep track of who's working when. If you want to try it out, contact Julie to request access.
We added the link to the student application to the Jobs website located at https://library.msstate.edu/about/jobs (It is also in the footer of the Library website).
Library employees can review the application by going to the LibWizard tool. See steps below.
When you hire a student, go back into LibWizard and mark the student as hired by clicking on the icon next to the EYE BALL and editing the top 3 fields highlighted in tan.
We added a sign outside of the Dean’s office with the information about the online form. If you receive questions form students direct them to the Jobs page listed above.
Let us know if you have questions.